Terms and Conditions

Payment & Pricing Terms
Prices and policies are subject to change.

Order Processing
Orders ship within 3-5 business days unless otherwise noted by Customer Service.

Shipping Terms
We utilize FedEx, UPS and USPS to ship orders within the US. Shipping fees are calculated automatically by weight. You will be able to choose and view your shipping method and handling fees at checkout before you complete your order.

Note: shipping fees are non-refundable. We are not responsible for any duties or customs taxes for international orders.

Returns and Exchange Policy
Goods that are damaged or defective at the time of receipt can be exchanged for the same goods provided written notification is received within two business days from the time of receipt detailing the condition of the material.

Due to the handcrafted nature of the pieces, slight variations and imperfections may occur. Such attributes add to the unique character of each piece and will not be considered defects.

We reserve the right to alter, without notice, any of the products in our catalog, and to make aesthetic and technical improvements to them.

All sales are final and no refunds or returns.

Orders cannot be canceled for any reason.

 

Please contact us at info@goodcolony.com if you would like to place an international order or have any additional questions.

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